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About QFI

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A Bit About QFI

QFI agents and support staff are dedicated, conscientious, and caring people; the kind of people you can depend on when you need help or assistance. We have a commitment to maintain a high standard of excellence in all that we do, and to establish a lasting relationship of trust and service with each of our clients.


Education and customer service are the standards upon which Quality First Insurance was built. As an independent agency, we draw on the experience of our staff and the strong relationships they have developed over decades in the business.


Kathy Mock, QFI President, has been a professional in the Insurance Industry for more than 30 years. During that period she has worked in many areas - from Personal Lines, to Commercial Lines, to Marketing and Sales.


In 1986, Kathy began specializing in insurance for the Health Care Industry and that remains her focus today. Kathy represents specialized Carriers who can provide the products and services best suited for the unique needs of the Health Care Industry.


Kathy has earned the Certified Insurance Counselor (CIC) as well as the Accredited Advisor in Insurance (AAI) designations from the industry.

Our Primary Objectives

  • To provide the best services and coverage available at the best price.

  • To be honest and fair in all our dealings.

  • To be interested in our community, our customers and their challenges.

  • To treat our customers' needs as though they were our own.

  • To allow you to be "the boss" and provide the services you need and ask for.

  • To provide an individualized analysis and protection program based on your insurance needs and desires.

QFI strives....

To reduce your risk and improve quality.

To reduce your insurance costs.

To reduce gaps in coverage.

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