We are honored to work with some of the best care providers in the business. The following comments were offered by QFI business partners:
"Thanks so much, Kathy, I want to thank you and QFI for looking after us. You are always working for us and it is very much appreciated. Your long-standing relationship with Northfield Retirement Communities means a lot to me. As I have told you before, it truly is Friends working and helping Friends."
-Bill Johnson, Chief Executive Officer
Northfield Retirement Communities
"Kathy Mock has provided insurance coverage for multiple free standing Assisted Living communities that our company has developed. I trust Kathy's ability to find a quality insurance product at the right price and provide honest feedback with regard to the insurance market. Along with providing insurance coverage Kathy has been a proponent of education to help us mitigate risk and keep our residents and staff safe. I know that I can depend on Kathy and Quality First to provide insurance with integrity."
-Lisa Nielsen, Ray Brown and Associates, Developers of Long Term Care Facilities
"Kimball County Manor has had a relationship with Ms. Kathy Mock for over 20 years. Over these numerous years there has been nothing but satisfaction from the service QFI has provided us. Hail storm damage that has occurred to our building several times was immediately taken care of by Ms. Mock and her team. The arrangements for repair was taken care of quickly and efficiently, as have other claims made by us.
Quality First Insurance has provided our staff with education on various subjects, such as safety issues, proper resident transfers and team development. They also sponsor several day-long workshops that each one of their clients is invited to attend. This company always searches yearly for competitive bids for us. Due to this, I feel we get the best possible rates available to us. Quality First Insurance provides us with quality and friendly service. I do feel that they care about their clients and services us with efficiency and concern. I have never desired to change insurance companies, mainly due to the service and relationship we have established with QFI."
-Bev Schnell, Administrator
Kimball County Manor
"Kathy Mock and her team at Quality First Insurance have provided Northfield Retirement Communities excellent customer service for over fifteen years. Renewals are timely and professionally delivered and we are always confident that QFI has "shopped" the market to obtain the best insurance product at the best price.
Most recently we placed our work comp coverage with her and Argent Insurance Company. Their risk managers have provided continual on-site education and training for our staff which has directly resulted in us getting better pricing, lowering experience modification and receiving dividend refunds.
We highly recommend Quality First Insurance, Kathy, and her team for your insurance needs."
-Bill Johnson, CEO
Northfield Retirement Communities
"From my experience, Kathy and QFI bring more than just an "insurance policy" to their clients. They bring years of knowledge of our long-term-care industry to the table. As a broker, Kathy represents many insurance companies and knows which companies are going to give us the most value for our premium dollars.
QFI also brings educational opportunities to their clients. This is extremely important because teaching companies how to better manage risk is vitally important. High dollar workers compensation claims or liability claims can severely impact the profitability of an organization.
We have found Kathy to be of high integrity and we know she works diligently to give great service to her customers. I am pleased to recommend Kathy Mock and Quality First Insurance."
-Joani Schelm, Chief Financial Officer
Vetter Health Services
"Quality First Insurance has been a supporter of LeadingAge Nebraska for over 10 years. They were the first Business Associate to become a Gold Level Supporter of LeadingAge Nebraska in 2011.
However, the support has gone beyond financial. What I have been most impressed about with Kathy Mock and her staff at QFI, is that they truly care about our industry and believe in creating a safer work environment for our Members. They have access to National experts that always get strong reviews from out Members for their relevance and practical application.
Quality First Insurance understands relationships and making the customer happy. QFI understands the risks our industry faces and is there to help our Members navigate the hurdles."
-Julie Kaminski, Executive Director
"We are a retirement community and have been established for over 25 years. Kathy and her team have been our insurance agent for many years. We switched because of her team's reputation for great service and the incredible savings on our premiums. Over the years the service her agency and carrier provides has been excellent. The QFI staff is excellent and meets all of our needs. Our premiums continue to be lower than most carriers and other agents offer.
I would strongly recommend Quality First Insurance for your company. They will not disappoint and work very hard to meet any needs you might have."
-Jan Nixon, Administrator
"My 20 years in the independent and assisted living environment has given me innumerable occasions to interact with insurance agents, brokers and agencies. I have found Kathy Mock and Quality First Insurance to be the most knowledgeable, of our facility's insurance needs. The QFI staff have been the best when it comes to responsiveness and the most aggressive in getting our insurance coverage at the least cost. On the occasions we have had to file a claim, Quality First Insurance has been absolutely great in guiding us through the paperwork. Our coverage is great but the difference Quality First Insurance have over the rest, is Kathy and her staff.
-Rich Widga, Chief Financial Officer
Prairie Village Retirement Center