TESTIMONIALS

We are honored to work with some of the best care providers in the business.
The following comments were offered by QFI business partners:

"Kathy Mock has provided insurance coverage for multiple free standing Assisted Living communities that our company has developed. I trust Kathy's ability to find a quality insurance product at the right price and provide honest feedback with regard to the insurance market. Along with providing insurance coverage Kathy has been a proponent of education to help us mitigate risk and keep our residents and staff safe. I know that I can depend on Kathy and Quality First to provide insurance with integrity."
Lisa Nielsen, Ray Brown & Associates, Developers of Long Term Care Facilities

"This past year we hired a CFO and when she started I told her that everything was on the table in terms of potential changes except one thing - our insurance agent. I have been with three companies in my twenty-two years in the long-term care profession and have been associated with Kathy for most of that time. She understands our profession thoroughly and takes customer service to an unbelievable level. Just as important as that, she understands relationships."
Dan Myers Careage Management

"Kathy Mock and her team have been impressive from the beginning. A large part of my satisfaction comes from the quality service and quick response they always provide. Not only do they provide excellent customer service, but they are also a great resource for information. Dorene Spies' long term care background is totally an asset in problem solving as well as beneficial in providing excellent training for not only me but my entire staff."
Dee Fritz, Administrator, The Evergreen Assisted Living Facility

"We like the personal service we receive from QFI and the fact that they are always available to answer our insurance questions. The risk management services, training, and staff in-services are very helpful. QFI works closely with us to provide the necessary insurance coverage at reasonable rates."
Mary Miller, Parkview Haven

"Our Quality First provider has a Director of Risk Management, Dorene Spies, who offers her services, FOR FREE, to our homes. She does in-servicing on documentation, safety, OSHA guidelines and walk-throughs, and she is lovely. She could be a wonderful asset to our homes and lighten the load of the Administrator when it comes to educating staff. She makes return visits to assure compliance."
Ann Myers, Careage Management